9 Years!

“Values can set a company apart from the competition by clarifying its identity and serving as a rallying point for employees. But coming up with strong values – and sticking to them – requires real guts.” -Patrick Lencioni 

Happy Anniversary, Tahzoo!  

Nine years… What a pleasure spending time with each and every one of you today! We get to make millions of people happier every day. One person at a time, one account at a time, one project at a time, we are growing and building a great company. We set our course today and we have work to do. We are the best and what we do and we compete against the best in the world. Stay focused, keep building, orient the new people we are hiring, and remember what you will be most proud of when we have our 10-year celebration next year!!! 
Let’s go be great! 

All Hands 2019

“Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.” – Albert Schweitzer 

Ready for next week? We have the all-hands meeting on Friday, we’ll be broadcasting for those who are unable to attend in person. For everyone else, I look forward to meeting with you in person.
I am excited to have everyone together again. I know for many of you this is an opportunity to finally meet people face to face for the first time. We have plenty of time allocated to make sure you get a chance to socialize and build rapport with one another. This meeting has been nine years in the making and what an amazing nine years it’s been. We’ve accomplished so much and stuck together through thick and thin; I am so proud of each of you! 
No specific homework before the company meeting, I know everyone is super busy these days. What I would ask is that you take some time to consider the company’s mission and our values, take some time to reflect on why you’re at Tahzoo and how you’re aligned. Tahzoo is a great company that will only be stronger and more capable as each you of internalizes our mission. We will be effectively doubling the size of the company over the next year and each of you will play an essential role in teaching our new team members the Tahzoo way. 

Our Mission – We exist to help our clients deliver contextually appropriate and personalized experiences to their customers. This means we have the opportunity to create solutions that make millions of people a little bit happier every day!  
It’s a lofty mission and one that is worthy of your time, not only because there is ample opportunity for personal growth, but we are also creating positive change in our small piece of the world!  
I am practically bursting with enthusiasm; I’ve got a lot to say about how a small group of Smart and Happy, dedicated individuals can change themselves and the world. I can’t wait to see you all next week! 
Let’s go be great! 

Tahzoo is 8 Years Old!

“Keep your dreams alive. Understand to achieve anything requires faith and belief in yourself, vision, hard work, determination, and dedication. Remember all things are possible for those who believe.” 
– Gail Devers 

Hi All, 
Happy Anniversary Everyone!!! 

Tahzoo is eight years old this week. We’ve been on a remarkable journey from a big idea with a few people; we’ve grown and continue to work with some of the most amazing brands in the world. 
I am truly humbled and thankful for the opportunity to work with such a talented and committed group of people. You exemplify Smart and Happy
We have amazing opportunities for our team. This week Gabi and I pitched with a recent client; it’s an early-stage opportunity but one that represents a huge upside for all of us. Opportunity for us in Asia is just exploding… I’ll share more about that next week. In the meantime, I need everyone to start learning Mandarin 😊 and as a reminder, we are hiring – please send us your referrals. Don’t forget about the new hire bonus! 
The last eight years has not been without its challenges, the last year being the most difficult… but I see a better Tahzoo now. We will grow organically, a little more slowly, and especially more thoughtfully. It’s been quite a ride… my sincerest thank you to each of you for caring about our customers. 
Let’s go be great! 

Living through Experiences – Tahzoo’s 7 year anniversary

“First we thought the PC was a calculator. Then we found out how to turn numbers into letters with ASCII — and we thought it was a typewriter. Then we discovered graphics, and we thought it was a television. With the World Wide Web, we’ve realized it’s a brochure.” – Douglas Adams 

Living Through Experiences 

Thank you for a great week. What a pleasure it was to celebrate 7 years of Tahzoo with each of you. I am so excited to see the progress we’ve made and the opportunities we have before us. This is the healthiest I’ve seen the company since its inception. We are on the precipice of some truly remarkable account wins and the team that we’ve assembled is truly “Smart and Happy”. 
Take what you’ve learned this week and apply it to serving our customers and one another. Remember that we are in the business of improving people’s lives, we CAN make millions of people happier every day. We live our lives through our experiences; let’s help our clients make customer experiences that are more memorable and sharable. 
A special shout out to the winners of the Tahzoo annual awards, Shawn, Kevin, Chris, and Tal – you set the example for all of us and you make this company great! 
Let’s go be great, 

What Is in a Number… 522?

In the United States, there are 6.4 million new businesses started each year. A small business is defined as an enterprise with less than 500 employees, with the total number of small business in the US at any one time is around 28 million. Only 50% of new businesses survive more than 5 years and less than a third for more than 10 years.

Tahzoo is 6 years old this month and for the third year in a row, we are on the Inc. 5000 list! This year we are 522, a really impressive accomplishment when you consider our success against the odds. We have been very fortunate and now we need to be good stewards of our success and continue to build on the foundation that we’ve created.

Our mission is to establish and grow relationships with global customers. As we bring the various service offering to our clients, Staffing, Marketing Consulting, and Technology implementations, etc.; it’s all in service toward their digital transformation. Enabling our clients to deliver the best service and the best experience to their customers. As an added bonus, all along the way, our clients get to experience in practice what we preach… that working with Tahzoo means that a bunch of Smart and Happy people will help you be successful.

Thank you, everyone, let’s remember why we are here and take a moment to appreciate what we’ve accomplished.

Congratulations, Team Tahzoo!!!

Happy Birthday Tahzoo.. We are five years old!

It’s hard to believe… well at least for me, that tomorrow is Tahzoo’s 5th Anniversary!  As some of you may know, I am on holiday this week driving from Seattle, Washington to Washington DC with my family. This is an annual trip for me and some of my best thinking and reflection occurs during these holidays. In addition to the family trip every year, I’ll occasionally do a solo cross country trip to really get away and think (and stop at some of my favorite BBQ joints along the way). 

It was on a solo trip a little over 5 years ago that I found the courage to start Tahzoo. I thought this was a good opportunity to share that story with you… I was listening to an audiobook called The Last Lecture by Randy Pausch, his book was born out of a lecture he gave in September 2007 entitled, “Really Achieving Your Childhood Dreams”. 

For those of you who don’t know the book, Randy was asked to give a lecture and share his wisdom and perspective a month after receiving a terminal cancer diagnosis. It is a heartwarming, albeit deeply emotional book given his circumstances. The main point of the book and his lecture is that your dreams and aspirations matter and that setting yourself on a course of achieving those dreams is the cornerstone of a life well-lived. As you achieve your dreams you can then focus on enabling the dreams of others. His book had a profound impact on me and has changed the way I live my life. Among them is that I wanted my work to be a source of meaning for me, not necessarily a place that provides me a sense of self-esteem but a place where I can serve a purpose greater than myself. 

A big part of the process for me taking inventory of my dreams and what I’d like to be a part of… only after that, did I begin framing out what we’d do and how we’d do it…Tahzoo is the culmination of several dreams for me.  

I believe in great customer service. I can think of very few things as satisfying than taking great care of a customer. I often tell people that waiting tables was one of my favorite jobs because I got to create a wonderful evening for my customers. We remember the experiences we’ve had far more than the stuff we’ve bought. The web has made the world more efficient, but mostly at the expense of the experience- let’s change that! I wanted to a build a company that I could take pride in the way that it impacted the lives of others. In our case it’s that we should help our clients deliver an experience that makes their customers happy. We can be responsible for creating millions of pleasant moments everyday… that possibility makes me happy. 

I believe that in order for Tahzoo to be a great company we need to take great care of one another. I have been fascinated with how people work together since I was a boy. I have been fortunate to be on several great teams in both sports and in business, I have found this experience so compelling, so profound, that I’ve spent most of my adult life seeking to be a part of or helping to create great teams. Every great team that I have been part of has had one common thread… a high degree of trust and commitment to one another. I see pockets of this at Tahzoo but not nearly enough to feel like we’ve got it figured out. The irony is that a great company is a byproduct of the people… not the actual company. I need your help and your commitment to making your team a great team. 

I want Tahzoo to be a platform for all of us to learn and change. We have the opportunity to solve really interesting problems, explore different aspects of our thinking and ideas, all while helping our clients be successful. One of the things that appealed to me was the idea that if we worked on leading-edge problems, we could get paid for doing cool stuff. The interesting challenge I am working on is how do we create a company that encourages people with different backgrounds, disciplines, and perspectives to work together collaboratively on behalf of a customer? See it’s so much easier to hire a bunch of likeminded people and ask them to work together, however; the best companies, leading 21stcentury companies are the ones that bring many perspectives together… the best results and decisions are made by teams that work all sides of an issue. That’s an example of how I see Tahzoo as an opportunity for me to explore how to do something better. What is the idea that you’re working on? How are you seeing your time at Tahzoo as an opportunity to explore and deliver a big idea? 

In any event, I thought I should share with you how I got here, how we got here. I decided these dreams of mine were too important to just think about or to hope that one day they’d come true. I set out on a course of action to make them happen. I am not done yet and there are more dreams to be shared and pursued. I hope in some way this inspires you to participate in my dreams and I hope that Tahzoo is a place that can enable your dreams. It can be as simple as just being a great place to go to work every day or inventing the next generation of human to computer interfaces… either way, it’s up to you. Tahzoo has a remarkable future in large part because of all of you. I am so proud to be a part of this company and I hope you are too. If you’re not, then help me make it great… it’s your company too!! 

As always, I appreciate any feedback or thoughts… if you’re interested in reading The Last Lecture, let me know and I’ll send you a copy.