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No Passenger Seats

“If you want to lift yourself up, lift up someone else.” – Booker T. Washington Hello – I’ve been working with another company that we may partner with as part of our new strategic direction. If we are going to partner with another services firm, we need to have a solid culture fit and a […]

Winning the Week

“Lack of direction, not lack of time, is the problem. We all have twenty-four hour days.” – Zig Ziglar Hi Everyone, I was talking with Dave Sterenberg the other day and he was talking about how he and his team have started a thing called “Winning the Week”. In pursuit of their goals, they identify […]

When was the last time you guys talked?

 “Be well, do good work, and keep in touch”  –  Garrison Keillor  Hi Everyone,  “When is the last time you guys talked?”  I think about my old friends from time to time, I wonder what they are up to and how they are doing. Of course, there is the social media portrait of someone’s life […]

All Hands 2019

“Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.”  – Albert Schweitzer  Ready for next week? We have the all-hands meeting on Friday, we’ll be broadcasting for those who are unable to attend in person. For everyone else, I look forward […]

Guiding Principles

I had a nice visit to the Richmond office this week. As Dara said, it’s going to be “Richmond hipster”, replete with a huge mural along the main wall. As we were moving various items into the new office, I came across a whiteboard that had advice written for new employees. It got me to […]

Shared Values

In order to do all of what has been written about in my previous two notes, we need to be a team and a family of co-workers that share a common value system. The first act of the company was to establish a core set of values: If you care about your customers and your […]

Culture Book

Hi Everyone, I am pleased to share the new Tahzoo Culture Book! This book was created to share our stories, talk about our values, and provide some guide rails for how to be effective at Tahzoo. Please take some time and read through this thoroughly. We are going to be hiring many new people this […]

Being a Free Market Capitalist

“For all great innovations, someone took a risk. They risked capital; they risked their energy; they risked their opportunity cost; and more important, they risked failure. We can’t innovate without the belief that we can succeed, the confidence that others will be there to help us on the journey, and the security that we will […]

Sales – It’s Not Just Selling

“Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions.” – Betsy Sanders  In a healthy company, everyone knows how they contribute to the mission and success of […]

Innovation

As our Innovation Day (Innovatiedag Herfst 2016) events draw to a close this week, I’m proud to see the strong spirit of innovation clearly evident in our Tahzoo family. I’d like to thank the attendees, presenters, planners, and all of the hackathon participants who contributed to this successful event. This is a perfect time to […]