Where are we going?

“Life is really simple, but we insist on making it complicated.”    – Confucius  We are going to be a world-class Customer Experience Agency.  I get asked a lot about the strategic direction of the company. I am working on our 2017 plan which I am excited to roll out to all of you in the next […]

A few thoughts on leadership

“The probability that we may fail in the struggle ought not to deter us from the support of a cause we believe to be just.” – Abraham Lincoln  Hi Everyone,  I realize that we are all working hard to drive the business and I wanted to add some perspective around my thoughts on leadership. We have […]

Our Mission

“Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.”               – Mark Twain  Our Inspiration, Our Values, Our Mission…  This is the last of my three-part return […]

Our Values

“Either you run the day, or the day runs you.”  – Jim Rohn  This is the second in a three-part Desk of Brad series returning to the core ideas at the heart of the company, which I wrote four years ago. I have recently re-read them and have decided to republish them. (I have updated them only […]

Our Inspiration

“All things are difficult before they are easy.” – John Norley  In contemplating what to write about this week for the Desk of Brad, I was thinking back a few years and I recalled a three-part series I’d written back in 2012 called Our inspiration, our values, our mission.  It’s always good to revisit such things from […]

Storytelling: Ultimate Truths

“One must still have chaos in oneself to be able to give birth to a dancing star.” – Friedrich Nietzsche  For two days this week, I brought a few members of the leadership team to Washington to focus on business development. The meetings were broad-ranging and very, very constructive. We really explored Tahzoo from the bottom up, discussing everything […]

Growing a Business

As a young manager at Nordstrom, I was speaking with John Nordstrom one day and he was complimenting me on the great service my department was giving. I was pleased to be receiving the compliment; however, I was curious about how he could know that when he’d only spent a limited time on the sales […]

Drive for June

Team Tahzoo,  This month’s theme is DRIVE. For me, drive is very personal. I am constantly pushing myself to learn more, do more, and excel. The folks in DC probably picked up on this when I was addressing them last Friday and shared that Tahzoo’s year-over-year growth sits at 80% and while that is superior […]