Being a good consultant, like being a doctor

“Spring is the time of plans and projects.”  – Leo Tolstoy  My grandpa never met a stranger, he loved people and loved talking to them. My grandma used to say, “waking up, when his feet hit the floor his mouth started moving”. As a small boy when I spent time with them, we’d have coffee […]

Modeling Good Consulting

Dear Team,  I am nothing but thrilled about the progress we’ve made in our business over the last couple of months. That is not to say that we still don’t have a long way to go but we have a direction now and the opportunity to do great work. We grew up doing SDL Tridion implementations, […]

Coming to the End of a Great Year

“I hope that in this year to come, you make mistakes. Because if you are making mistakes, then you are making new things, trying new things, learning, living, pushing yourself, changing yourself, changing your world. You’re doing things you’ve never done before, and more importantly, you’re doing something.”  – Neil Gaiman  Dear Tahzoo Family,  As we approach the end of this […]

Contributing to Our Success

“Your actions speak so loud, I can hardly hear what you’re saying.”  – Dr. Don Williams  In a healthy company, everyone knows how they contribute to the mission and success of the company. I had many different jobs while I worked at Nordstrom at one point in time I was a phone switchboard operator, I managed all […]

Intelligent Content Transforms Customer Experiences

“The more you read, the better you’re going to become as a storyteller.”  – Stan Lee  Hi Everyone,  As I mentioned in my Desk of Brad last week, we had a very successful SDL Connect event. During my speech, I spoke about the impact of technology on society and the natural evolution we’ve all experienced as […]

Content is the Missing Third Data Source

“No matter what people tell you, words and ideas can change the world.”  – Robin Williams  Hopefully, all of you have a fond memory of an English teacher who taught you the joy of great literature. For me, it was Mrs. Moore. She asked us to read Paradise Lost by Milton, it was and still […]

Smart and Happy People: Knowing How You Contribute to the Mission of the Company

“None of us is as smart as all of us.”  – Ken Blanchard  With the continuous Innovation, Measurement, and the Orchestration and the consistency that follows, this provides each of you the time to continuously investigate the way of working, finding “The Best Way”.  When you spend your time exploring the possibilities for improvement, you will […]

Innovation, Quantification, and Orchestration

“System in all things is the soul of business. To deliberate maturely, & execute promptly is the way to conduct it to advantage. With me, it has always been a maxim, rather to let my designs appear from my works, than by my expressions.”  – George Washington  Innovation – Searching for the “Best Way”  Innovation is often thought […]

Practice Makes Perfect

“The only place success comes before work is in the dictionary.”  – Vince Lombardi  The first presentation is the first impression. You only get to do that once. It sets the stage for the meeting and expectations with the client. I talk about framing conversations in the sales process which is about setting up the […]

The Bumps Are What You Climb On

Hi All,  There are challenges in our business – there always have been and always will be. The strength of the team and in each of you is the ability to overcome those challenges. You’ve done great work for our clients, and I’ve seen this team pour their heart and soul into each account.  There are many […]