Desk of Brad
Brad Heidemann, CEO, Tahzoo
“If you could only sense how important you are to the lives of those you meet; how important you can be to the people you may never even dream of. There is something of yourself that you leave at every meeting with another person.” – Fred Rogers Great customer service starts internally… I see it. We …
“If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude.” -Colin Powell Hi Everyone, I want to thank everyone who submitted ideas for the T-Shirt contest. The winner has been selected and is now at the t-shirt print shop… super exciting! It …
“One truth I have discovered for sure: When you believe that all things are possible and you are willing to work hard to accomplish your goals, you can achieve the next ‘impossible’ dream. No dream is too high!” – Buzz Aldrin We have a lot of work going on within the company these days and …
“You’re alive, that means you have infinite potential. You can do anything, make anything, dream anything. If you can change the world, the world will change. Potential.” – Neil Gaiman Consulting 101 Over the past several weeks we have all been hustling to close and deliver new work. I cannot tell you how proud I am …
“The more you read, the better you’re going to become as a storyteller.” – Stan Lee Hi Everyone, As I mentioned in my Desk of Brad last week, we had a very successful SDL Connect event. During my speech, I spoke about the impact of technology on society and the natural evolution we’ve all experienced as …
“System in all things is the soul of business. To deliberate maturely, & execute promptly is the way to conduct it to advantage. With me, it has always been a maxim, rather to let my designs appear from my works, than by my expressions.” – George Washington Innovation – Searching for the “Best Way” Innovation is often thought …
“The only place success comes before work is in the dictionary” –Vince Lombardi The first presentation is the first impression. You only get to do that once. It sets the stage for the meeting and expectations with the client. I talk about framing conversations in the sales process which is about setting up the criteria …
“Treat objections as requests for further information.” – Brian Tracy I had to get the windows in my home cleaned yesterday. There was a nice young gentleman who came over, he was polite and quiet. He proceeded to clean all of the windows inside and out over the course of a few hours. My house …
I appreciated the opportunity to speak with all of you yesterday. I received a fair amount of feedback from many of you and I will continue to do these calls on a more regular basis. Let me reiterate that as we work our way through the transformational process, I want your feedback, either directly or …
Hi All, This is a follow-on to my DOB a couple of weeks ago about improving the efficiency of our company, so we can have more time to focus on our customers and our partners. Let’s talk about running our meetings… I have a few observations before I provide the framework. We need to add more structure …