Best DX Idea for 2017

“I found every single successful person I’ve ever spoken to had a turning point. The turning point was when they made a clear, specific unequivocal decision that they were going to achieve success. Some people make that decision at 15 and some people make it at 50, and most people never make it at all.” – Brian Tracey 

This week has been a busy one, and I am energized to share with you the results of everyone’s diligence in preparing. 
Early in the week, the team attended CMSWire’s DX Summit to connect with partners and potential clients. Jen presented TIPS at the Peoples Choice Awards and brought home a win – Tahzoo was awarded Best DX Idea for 2017.  Congrats everyone!  CMS Wire will be doing a write-up about Tahzoo in an upcoming article.  During the event, we brought visibility to Tahzoo by sharing live digital graphic recordings during the sessions. You can see a compilation of those notes here.  To read more about what was presented, visit CMSWire’s Digital Experience Channel.   
Later this week at SDL Connect in Palo Alto, SDL rolled out their Global Digital Experience Solution, which gives global business leaders better control over the entire content lifecycle. During the event, I shared our experience with SDL and why they are our preferred partners for translation and content management. For Fortune 500 companies seeking globalization, translation, and personalization at scale, our partnership with SDL enables us to consistently deliver best in class solutions.  Read more about SDL Connect here. 
I’m reminded of the importance of not only networking, but in sharing our learnings and continuously seeking to sharpen ourselves as professionals.  Here at Tahzoo, we have upcoming opportunities to do just that – so I encourage you to participate in events like the Innovation Day Hackathon or next week’s IBM Watson Cognitive Solutions session in NL.  
Let’s go be great, 

The Power of a Network

“To be successful, you have to be able to relate to people; they have to be satisfied with your personality to be able to do business with you and to build a relationship with mutual trust.” – George Ross 

The Power of a Network 
I recently had the pleasure of being interviewed for the B2B Growth Show, where we discussed 3 Things You Need to Understand About the Experience Economy.  To create some variety in this week’s communication, rather than a written piece, today I invite you to listen to the podcast and share your thoughts. 
As Tahzoo prepares to participate at SDL Connect and DX Summit next week, we’ve been ramping up our content and social channels to build brand visibility.  Your personal and professional network is a valuable addition to those visibility efforts.  I encourage you to visit the below resources and share that content that stands out or speaks to you with your social networks, and to also follow Tahzoo.  
Desk of Brad (a compilation of my weekly letters) 
Let’s Go Be Great (Industry insights) 
Tahzoo Blog (Watch for more here from your colleagues in the coming weeks) 
Whether you have been with us since the early days, or just started this week, my hope is that you’ll find the ever-expanding content to be informative and useful as you grow your career here.  And, if we haven’t already connected, feel free to do so on LinkedIn and Twitter
Let’s go be great, 

What Is in a Number… 522?

In the United States, there are 6.4 million new businesses started each year. A small business is defined as an enterprise with less than 500 employees, with the total number of small business in the US at any one time is around 28 million. Only 50% of new businesses survive more than 5 years and less than a third for more than 10 years.

Tahzoo is 6 years old this month and for the third year in a row, we are on the Inc. 5000 list! This year we are 522, a really impressive accomplishment when you consider our success against the odds. We have been very fortunate and now we need to be good stewards of our success and continue to build on the foundation that we’ve created.

Our mission is to establish and grow relationships with global customers. As we bring the various service offering to our clients, Staffing, Marketing Consulting, and Technology implementations, etc.; it’s all in service toward their digital transformation. Enabling our clients to deliver the best service and the best experience to their customers. As an added bonus, all along the way, our clients get to experience in practice what we preach… that working with Tahzoo means that a bunch of Smart and Happy people will help you be successful.

Thank you, everyone, let’s remember why we are here and take a moment to appreciate what we’ve accomplished.

Congratulations, Team Tahzoo!!!

The New Tahzoo Worldwide

If we take good care of our clients, then we have the opportunity to continue to work for them and grow our business. As we grow, we have more profits to invest in our business and our people. A healthy, thriving business provides opportunities for all of us. 

With this in mind we’ve worked for the past couple of months on a new organizational structure to support how we service our clients. We are internally organized around four business units: Digital Transformation, Project Work, Outsourced Marketing Operations, and Staffing Support. We also have geographic considerations, the US, UK, and EU, as well as practice areas or Centers Of Excellence (COE). There is no perfect organizational structure to meet every possible dimension, however; I believe this structure coupled with commitment and hard work positions us to meet the needs of our clients and advance the innovation goals of Tahzoo Worldwide. 

For the Digital Transformation and Project Businesses, we have largely divided the delivery teams into three groups: Strategic Delivery, Experience Design, and Technology Services. Strategic Delivery will include the delivery lead, solution definition, and project and program management function. The Experience Design teams include all of the strategic services to support digital transformation, project delivery, and innovation across Tahzoo. Within Technology Services we will be extending the Center of Excellence concept throughout our offerings. The goal of the COE is to ensure that we have standard patterns and practices, training, and career paths for all of our major technology capabilities.  

The principal challenge of Tahzoo WW is to scale and manage our business units on a global basis. Rather than organize our capabilities by geography we have opted for a global approach with the expectation that the leaders of our business will ensure that we continue to grow and deliver as a single organization. For our clients they should experience one Tahzoo, a company with a full range of CX capabilities and offerings dedicated to their success. 

I appreciate the commitment and energy required of everyone to make this transition within the company… Thank you. 

Let’s go be great,