Reset Your Thinking
Hi Everyone, What an interesting week it was for me. I enjoyed some highs, some lows, and some conflict. It was a mixed bag, primarily good like most weeks, but I had to work for it. I’ve been enjoying the book by Adam Grant, “Think Again“. I hope that all of you order a copy […]
Start With Why
Hi Everyone, I want to say thank you for your time and attention today on the all-hands call. These meetings are important, and during the time of Covid, it gives us a chance to connect, share, and talk about the company’s issues. Discussions are critical to our success and growth strategies. Great teams have a common understanding of the […]
Being Proud As A Company
Hi Everyone, What are you most proud of achieving in your career or life? Please take a moment to reflect on that feeling and how it improved your self-esteem. You worked hard, cared for your work, and overcame obstacles. According to Cambridge Dictionary, pride is defined as “a feeling of pleasure and satisfaction that you […]
Keep On And Carry On
Hi Everyone, Oh my gosh, it’s so nice to write to you in the New Year. I hope everyone had an excellent holiday and had a chance to unwind. As my dad would say, “it’s been tough sledding the last couple of months.” I’m sure everyone enjoyed the break. I am proud of how well […]
The Most Important Metric: Employee Satisfaction
Hello Everyone, Happy Holidays!!! I know it’s been a tough year, and I trust that each of you will find time to connect with family and friends, even if it’s over Zoom. There are a lot of ways to look at the company’s performance. As I say all the time, employee satisfaction is one of […]
Being Thankful About The Better Things
Hi Everyone, I trust that you had a safe and restful Thanksgiving Day, that it was full of gratefulness. Although we’ve been through a lot this year, we have also been quite fortunate. As the holiday season begins in earnest, let’s try to be mindful of the grace and blessings in our lives. I know it’s been a […]
Visiting the Richmond Office
Hi Everyone, A big shout out to Tahzoo RVA!!! I had a chance to visit our Richmond office this week. I visited with several members of the team, in a socially distanced and masked kind of way. Easy to do, the office is quite spacious. It was great to see some old friends and even meet Jon Harrison […]
Democracy is an Innovation
Hi Everyone, Happy Halloween!!! Thank you to the social team for setting up the spooky happy hour. It was fun to see everyone in costume and having a good time. I am finding gratefulness in the little things that we can do to keep a semblance of normalcy during this challenging year. I am also grateful that each of you will have […]
Making the World a Better Place in COVID-19
Hi everyone, The effects of COVID-19 are wearing everyone a bit thin these days. I’m seeing great teamwork across the company but I’m also seeing the undercurrent of stress and unhappiness. Totally understandable… just remember that if someone is getting under your skin, take a step back and pull your thoughts together. Everyone is well-intentioned, albeit their communication style may not work for you. Keep […]
Risk Management and Dedication to the Common Good
Hi everyone, I was able to visit Ruth Bader Ginsberg in repose at the Supreme Court yesterday. I appreciated the opportunity to pay my respects in person. I am sure that all of you have had the opportunity to hear about her life’s work and achievements on behalf of equal rights for women and for all people. What I find […]