New Years
“Write it on your heat that every day is the best day in the year.” – Ralph Waldo Emerson Hi
December 30, 2022
Leadership
Agents of Change
“The quicker you let go of old cheese, the sooner you find new cheese.” – Spencer Johnson Hi Everyone, Make
December 9, 2022
A Sense of Urgency
“There are three groups of people with respect to empowerment: Those who get it. Those who really want to get
December 2, 2022
Leading with Optimism
“Say something positive, and you’ll see something positive.” – Jim Thompson Hi Everyone, I read a quote this week that
November 18, 2022
Good Habits and Discipline
“The greatest weapon against stress is the ability to choose one thought over another.” – William James Hi Everyone, I’ve
October 14, 2022
The One Thing That Matters
“The key is not to prioritize what’s on your schedule, but to schedule your priorities.” – Stephen Covey Hi Everyone,
September 30, 2022
Optimism
“The fishermen know that the sea is dangerous and the storm terrible, but they have never found these dangers sufficient
July 29, 2022
Customer Centricity
Hi Everyone, When I think about Customer Experience, I think about the human impact. Not the technology or the strategy,
July 22, 2022
The Three Rules of Work
“Science is organized knowledge. Wisdom is organized life.” – Immanuel Kant Hi Everyone, There is a quote often attributed to
June 3, 2022
No Passenger Seats
“If you want to lift yourself up, lift up someone else.” – Booker T. Washington Hello – I’ve been working
May 13, 2022
Giving Feedback
“We cannot change the cards we are dealt, just how we play the game” -Randy Pausch Hi Everyone, Giving people
April 15, 2022
Focus on Outcomes, not Outputs
“If you aim at nothing, you will hit it every time.” – Zig Ziglar Hi Everyone, I’ve been working on
March 18, 2022